Shipments and returns

Updated 6/2/20

SHIPPING:

Packages are generally shipped via USPS Priority Mail. Standard delivery in the United States normally takes about 10-12 days after receipt of order. BUT as you know, we do NOT live in normal times. On our end we will pull and ship your order as soon as humanly possible. Please be patient with the USPS. 

Shipping costs are calculated by location and we have no control over the costs associated with shipping outside the United States. 

Until an account is created and proper address added to the account, the shipping rates for outside the United States may not show up properly.

Boxes are amply sized and every effort is taken to make sure your items are well-protected.

INTERNATIONAL / WORLD WIDE SHIPPING:

NOTE: We are attempting to ship with partners outside the United States. Items inside the INTERNATIONAL / WORLD WIDE tab should have lower shipping charges to Europe and the rest of the world. If you are in any of these territories we recommend you stick to products in this tab to ensure cheaper shipping rates.  We are still working out the bugs of this distribution so please be patient with us and by all means please let us know of any issues.

RETURNS:

There is a 21-day return policy for all unused, unworn, and unopened merchandise. If you return your merchandise in the previously-mentioned condition, you will receive a full refund, less shipping costs.  Exchanges are not offered for any item. If you need to return an item, please contact us FIRST at info@sickpuppiesmerch.net before sending the item back.

All USA Products are shipped from and are to be returned to:
Sick Puppies Merchandising LLC
PO Box 18113
Beverly Hills, CA 90209

International returns please contact us first and we will let you know how and where to send returns.